Frequently Asked Questions
How long does it take me to receive my order?
Once your order is placed it takes about 4-7 business days (not including weekends) for us to process, pack, and ship your order. Once your order is shipped, shipping time depends on the shipping option you've chosen. If you select USPS Priority usually will take 1-3 business days and if you select USPS Priority Express it should be there the next business days.
What happens in case my package gets lost/stolen?
If you suspect your package is lost or stolen please contact the shipping carrier to file a claim. Once a package is in possession of the shipping carrier it is now the responsibility of the shipping carrier. We try to replace lost or stolen packages if possible but not guarantee.
Can I return the product if I’m unsatisfied?
We handle everything on a case by case basis. Please send us an email or message us on Instagram for guidance.
Do you offer payment installments?
Yes ! We offer AFTERPAY.
When should I apply the body butter ?
It’s best to apply the body butter right after the shower or a bath when your skin is still damp and your pores are open. This helps the moisture sink in and lock in moisture. However you can apply it at anytime of the day
How often should I use the Gleaming Glow?
If you have dry skin, you might want to use body butter daily. If you have normal or oily skin, you might only need to use it every 2–3 days, once a week, or just to treat dry patches.
How can gleaming glow improve my skin?
Gleaming Glow can improve your skin by reducing discoloration, irregularly and/ dry or rough spots. Mango butter and Shea butter help with pigmentation repair from sunburns, scaring and eczema.